Year-over-year performance – how do you measure it?

My experiences in fast-growing companies revealed a variety of ways people measure growth.  The one that always gives me heartburn is year-over-year growth.  It is frequently stated as a ratio of your current performance to same month or quarter in the previous year. Here what makes this challenging: What happened last January?  Any big  customers [...] [...]

Nine things to consider when starting an affiliate marketing program

So how do you start an affiliate marketing program? As ubiquitous as affiliate programs are, I couldn’t find any great online content about getting started.  I was looking for something pretty simple like a checklist or PPT with the key questions and considerations.  Over the last 6 weeks, I’ve interviewed a series of “experts” to [...] [...]

Are the good things in life really free?

My life has been taken over by free (or almost free) things.  Here are some examples: We decided to use WordPress for a company knowledgebase rather than purchasing from a leading a SaaS vendor. We finished a webinar that yielded over 1,800 signups.  We used Gotowebinar ($99/month) and emails our house list (~$400).  That is [...] [...]

Selective Neglect

Early in my graduate school experience I learned a valuable lesson.  We had six classes each with a theoretical two hours of homework per class hour.  This added up to something like 60 hours of class and homework excluding the team meetings to coordinate group projects.  After a futile effort to “do it all”, I [...] [...]

How many KPIs do I need?

It always starts off with a simple request for KPIs or key performance indicators.   The challenge I often see is cutting through the noise and actually getting to the metrics that are truly “key”.  So what makes a KPI?  Here is my list: It is connected to your strategic or tactical goals It is [...] [...]