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	<title>tangyslice &#187; KPI</title>
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		<title>How many KPIs do I need?</title>
		<link>http://www.tangyslice.com/2009/01/22/how-many-kpis-do-i-need/</link>
		<comments>http://www.tangyslice.com/2009/01/22/how-many-kpis-do-i-need/#comments</comments>
		<pubDate>Thu, 22 Jan 2009 14:21:21 +0000</pubDate>
		<dc:creator>Frank</dc:creator>
				<category><![CDATA[Accountable Marketing]]></category>
		<category><![CDATA[Innovative Marketing Management]]></category>
		<category><![CDATA[balanced scorecard]]></category>
		<category><![CDATA[key performance indicators]]></category>
		<category><![CDATA[KPI]]></category>
		<category><![CDATA[metrics]]></category>

		<guid isPermaLink="false">http://www.tangyslice.com/?p=85</guid>
		<description><![CDATA[It always starts off with a simple request for KPIs or key performance indicators. &#160; The challenge I often see is cutting through the noise and actually getting to the metrics that are truly &#8220;key&#8221;.&#160; So what makes a KPI?&#160; &#8230; <a href="http://www.tangyslice.com/2009/01/22/how-many-kpis-do-i-need/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>It always starts off with a simple request for KPIs or key performance indicators. &nbsp; The challenge I often see is cutting through the noise and actually getting to the metrics that are truly &#8220;key&#8221;.&nbsp; So what makes a KPI?&nbsp; Here is my list:</p>
<ul>
<li>It is connected to your strategic or tactical goals</li>
<li>It is unique (i.e. it is not strongly correlated or a subset of another KPI)</li>
<li>It is diverse (think about a <a href="http://en.wikipedia.org/wiki/Balanced_scorecard" mce_href="http://en.wikipedia.org/wiki/Balanced_scorecard">balanced scorecard</a> of indicators)</li>
<li>It can be calculated in a clear and consistent way (i.e. no debates about where the number comes from)</li>
<li>Your team &#8220;buys-into&#8221; the number</li>
<li>It has an owner who works toward improving it</li>
</ul>
<p>For an a small team, I generally like no more than KPIs (ideally 1-2).&nbsp; If you feel the need for tracking every possible operating number, then create a separate spreadsheet filled with metrics.&nbsp; You can always graduate (or demote) metrics if you identify trends that are connected with your successes or failures.&nbsp; For a company or larger operating group, I like to keep the KPIs to under 20.&nbsp; More than that and they are a list of metrics rather than key performance indicators.&nbsp; In the end I prefer to make the difficult decisions about what numbers are truly important and track those.&nbsp; The rest are just numbers about your business.</p>
<p>So, how many KPIs are you using?</p>
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